Privacy Policy

This document describes how LeaDnexia processes personal data on leadnexia.com. It is written in plain, operational language and applies to website visitors and inquiry submissions.

ControllerLeaDnexia Hotel

Contact[email protected] • +1 (416) 555-0198

Effective dateFebruary 5, 2026

AddressToronto, Ontario, Canada

Read policy sections

Overview

1. What data we collect

Data you provide

Contact details (name, email, optional phone).
Inquiry content (arrival date, request details, preferences).
Accessibility and dietary disclosures (only if you choose to provide them).

Do not submit payment or card data through the website form.

Data collected automatically

Basic technical logs (IP address, user agent, timestamps) via hosting and security tooling.
Cookie preference flag (accepted/rejected) stored in your browser.
Aggregate usage metrics only if optional analytics is enabled and configured in a compliant way.

Purposes

2. Why we process personal data

Respond to inquiries

To reply to messages, confirm constraints, and provide requested information.

Routing to staff
Follow-up communication
Scheduling and planning

Operate the website

To deliver pages, protect from abuse, and maintain reliability.

Security monitoring
Rate limiting
Error diagnostics

Improve clarity

To understand which pages are used, only if analytics is enabled lawfully.

Aggregate statistics
No sale of data
No sensitive profiling

If we enable third-party analytics or marketing pixels, we will update this policy and the cookie policy to match.

Legal basis

3. Legal grounds

Purpose	Typical basis	Notes
Replying to your inquiry	Consent and/or legitimate interest (depending on context)	We use the least intrusive data needed to respond and confirm details.
Website security	Legitimate interest	Used to prevent abuse and maintain service integrity.
Optional analytics	Consent (where required)	We do not run optional analytics before consent where applicable.

Sharing

4. Who we share data with

Service providers

Hosting provider (delivery and security logs).
Email or form processing provider (used to receive and manage inquiries).
Spam prevention tooling (used to protect forms and infrastructure).

Where applicable, providers process data under contract and only for defined purposes.

Legal disclosures

We may disclose information if required by law.
We may act to protect rights, safety, and property.
We limit disclosure to what is necessary for the specific request.

Retention & security

5. Retention periods and security measures

Retention

Inquiry messages: retained for up to 24 months to support follow-up, dispute handling, and operational continuity.
Security logs: retained for up to 90 days for abuse prevention and diagnostics.
Cookie preference: stored locally in your browser until you clear site data.

Security

Transport security (HTTPS).
Access controls for staff systems handling inquiries.
Least-privilege access and periodic review of accounts.
Incident response path: contact the front desk for privacy concerns.

Your rights

6. Your choices and rights

Access and correction

You may request access to your personal data and corrections where appropriate.

Deletion

You may request deletion, subject to legal retention obligations and operational requirements.

Consent

You can change cookie consent by clearing your browser storage for this site.

Privacy contact: [email protected] • +1 (416) 555-0198 • Toronto, Ontario, Canada

Pros / Cons

Policy transparency trade-offs

Pros

Plain language reduces misunderstanding.
Optional analytics is treated as opt-in where applicable.
Clear retention windows and contact paths improve accountability.

Cons

Provider lists must be kept current as services change.
Legal basis may vary depending on the guest’s jurisdiction and request type.
New integrations can require updates to both privacy and cookie policies.